Privacy Policy
1. Name and Contact Information of the Data Controller
The data controller responsible for the processing of your personal data is:
Divadelní služby Plzeň s.r.o.
Sukova 2604/26, Jižní Předměstí, 301 00, Plzeň, Czech Republic
Email: info@divadelnisluzby.cz
Phone: +420 770 199 129
2. Personal Data Collected
When using our online store, we collect the following personal data:
• First and last name
• Address
• Email address
• Phone number
• Payment details
• IP address
• Usage data (e.g., visited pages)
3. Purpose of Processing Personal Data
The personal data we collect is processed for the following purposes:
• Fulfillment of your orders
• Communication with customers
• Processing of returns and complaints
• Improvement of our online store and user experience
• Compliance with legal obligations
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
• Article 6(1)(b) GDPR: Processing is necessary for the performance of a contract.
• Article 6(1)(c) GDPR: Processing is necessary for compliance with a legal obligation.
• Article 6(1)(f) GDPR: Processing is based on our legitimate interests, such as improving our services.
5. Data Retention Period
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected. Once the purposes are fulfilled, your data will be deleted unless legal retention obligations apply.
6. Transfer of Personal Data to Third Parties
Your personal data may be shared with third parties if necessary for the performance of the contract (e.g., shipping companies or payment service providers). No data will be shared with third parties without your explicit consent, except when required by law.
7. Rights of Data Subjects
You have the right to request access to your stored personal data at any time. You also have the right to request correction, deletion, restriction of processing, and data portability. For any inquiries or requests, please contact us at: info@divadelnisluzby.cz.
You also have the right to file a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.
8. Cookies
Our online store uses cookies to optimize the user experience. Cookies are small text files stored on your device. You can disable the use of cookies in your browser settings, but this may affect the functionality of our website.
9. Data Security
We take technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. Our security measures are regularly reviewed and adapted to technological progress.
10. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time to comply with new legal requirements or changes to our services. The current version of the Privacy Policy is always available on our website.